Complaints Procedure

Our aim is to provide a high-quality service for all our customers but we recognise that things do go wrong occasionally.

Where you have a query or complaint we want you to highlight this to us at the earliest opportunity to allow us to assist you.

In the first stance please contact our Head Office Customer Services Manager on 01200 423704 or by writing to:

Vareys Head Offices
2 Market Place
Clitheroe, Lancashire
BB7 2DB
United Kingdom

If you would like a copy of our complaints procedure sent in the post please let us know.